Privacy Policy

When you enquire about a tour, submit a form, or communicate with INNOVISION Events & Excursions, we may collect:

• Name and contact details such as phone number and email address
• Travel and enquiry information such as preferred destination, travel dates, number of travellers, group type and special requirements
• Messages and correspondence you send us through the website, WhatsApp, email or phone
• Basic technical information your browser shares automatically, such as device and browser type

• To respond to enquiries and share tour and package information
• To prepare quotations, itineraries and booking confirmations
• To coordinate travel arrangements with relevant service providers such as hotels, transport operators and local partners
• To communicate updates related to your enquiry or confirmed booking
• To respond to feedback, service requests and support queries

We use the contact details you provide to reply to your enquiry and to share booking or travel-related updates. If you no longer wish to receive communication from us, you may inform us using the contact details on this page and we will act on your request.

Where a payment is required for a booking, payment details are handled through the payment method or authorised payment service provider used for that transaction. INNOVISION Events & Excursions does not store complete card numbers, CVV codes, UPI PINs or net-banking credentials on this website. We may retain a record of the payment reference, amount and booking it relates to for accounting and service purposes.

To deliver a booked tour we may need to share necessary traveller details with service providers such as airlines, hotels, transport operators, visa facilitators and local partners. We share only the information required to deliver the service. Our website may also link to third-party platforms such as WhatsApp, YouTube and social media pages, which operate under their own privacy policies.

Our website may use cookies or similar technologies to help pages function correctly and to understand general usage patterns such as which pages are visited. This information is used in aggregate to improve the website. You can control or disable cookies through your browser settings, though some features may not work as expected if cookies are disabled.

We retain enquiry and booking information only for as long as it is needed to provide our services and to meet record-keeping requirements. Access to this information is limited to team members who need it to serve you, and we take reasonable care to keep it secure. Please note that no method of transmission or storage over the internet can be guaranteed to be completely secure.

• Request a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete information that we are not required to retain for legal or accounting reasons
• Withdraw consent for further marketing or promotional communication

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

For any questions about this policy, please reach INNOVISION Events & Excursions at:

• Email: innovisionexcursions@gmail.com
• Phone: +91 9840074343
• Address: 20/2, TVK Link Road, Krishnamoorthy Nagar, Kodungaiyur, Chennai 600 018, India